Revision 1.0 of 22.09.2026. Effective from the moment of publication at https://sync.trade/legal/en/consent.
This is a separate document, as required by Part 1 of Article 9 of Federal Law No. 152-FZ of 27.07.2006 "On Personal Data" as amended by Federal Law No. 156-FZ of 24.06.2025. Consent is not combined with acceptance of the agreement or any other document and is confirmed by a separate tick that you place yourself. The box is not pre-ticked.
1. To whom consent is given
Sync (the "Operator", "we"). Registration details and the address of the Operator are provided on request to info@sync.trade.
Contacts for personal data matters: info@sync.trade, support — https://t.me/sync_trading_support_bot.
2. Who gives consent
A natural person who:
- submits a request or feedback via the website https://sync.trade or https://help.sync.trade;
- starts using the Sync service in the Telegram messenger;
- joins the affiliate programme;
- connects a signal channel;
- contacts support.
Consent is given freely, of one's own will and in one's own interest.
3. What data the consent covers
To the extent applicable to your situation:
| Situation | Data |
|---|---|
| Request or feedback via the website | name, e-mail address, phone number (if provided), message text, page address, language, IP address, date and time of submission |
| Use of the Sync service | numeric Telegram account identifier, username, first and last name from the Telegram profile, chat identifier, interface language; name and type of trading bot; trading settings; information about trades and orders received from the exchange; connected channels; subscription and payment information; activity log in the service; registration date |
| Participation in the affiliate programme | additionally: name and contact details, promo code and links, amounts accrued and paid out, payout details (crypto wallet address and network, or bank details) |
| Connecting a signal channel | additionally: channel identifier and name, connection and activation details, channel statistics |
| Contacting support | Telegram account identifier or e-mail address, the content of the request and attached materials, date and time |
Special categories of personal data (Article 10 of Law 152-FZ) and biometric personal data are not processed by the Operator.
4. Purposes of processing
- responding to a request, consultation and preparing an offer;
- concluding and performing the agreement with the Operator — providing access to the Sync service, generating and sending trading orders to the exchange according to the rules you set, managing trades, notifications;
- subscription settlements: issuing invoices, accepting payment, auto-renewal, refunds;
- accounting for participation in the affiliate programme and paying remuneration;
- connecting and supporting a signal channel, maintaining its statistics;
- user support;
- ensuring the security of the service, detecting abuse and violations;
- performing obligations imposed on the Operator by law;
- protecting the Operator's rights and legitimate interests in disputes.
5. Permitted actions
Collection, recording, systematisation, accumulation, storage, clarification (updating, changing), extraction, use, transfer (provision, access) to the extent set out in Section 6, anonymisation, blocking, deletion, destruction — with and without the use of automation tools.
6. To whom data may be transferred
Consent is given to the transfer of personal data to the following categories of recipients — to the extent necessary for the purposes in Section 4:
- the cryptocurrency exchange to whose API you have connected the service yourself — trading orders and requests about the state of your account;
- the Telegram messenger — information needed to deliver service messages to you;
- payment services — information needed to accept payment, auto-renew and refund;
- infrastructure providers — server hosting, backup storage, network traffic delivery, collection of technical error reports;
- the Operator's consultants and representatives — legal and accounting services;
- public authorities — upon a duly formalised request by virtue of law.
The names and addresses of specific persons are provided to you upon written request to info@sync.trade.
7. Cross-border transfer
You agree to the transfer of the listed data outside the Russian Federation — to the Telegram messenger, the exchange, payment services and network traffic delivery services — since the service cannot operate without it. The transfer is carried out after notifying the competent authority in accordance with Article 12 of Law 152-FZ and on the conditions set by that Article. The current list of countries is provided on request.
8. Term and withdrawal
8.1. Consent is effective from the day it is given:
- for requests and feedback — 3 years from the date of the last contact;
- for use of the service, the affiliate programme and channels — for the term of the agreement and 3 years after its termination;
or until consent is withdrawn — whichever comes first.
8.2. Withdrawal of consent. You may withdraw consent at any time by sending a request to info@sync.trade marked "Withdrawal of consent to the processing of personal data", or via https://t.me/sync_trading_support_bot from the same Telegram account.
8.3. After withdrawal, the Operator stops the processing for which consent was the sole basis and destroys the data within the time limits set by law. If the Operator has another legal basis — performance of the agreement, a legal requirement, protection of rights in court — processing continues to that extent; the Operator will inform you of the specific basis and term.
8.4. Withdrawing consent before the agreement ends may make further provision of the service impossible: without processing the Telegram identifier and trading settings the service technically cannot operate.
9. Separate consent to advertising and informational messages
This consent is given by a separate tick and is not a condition of providing the service. Declining it does not affect access to the service or the quality of support.
I consent to receiving from the Operator advertising and informational messages about the Sync service (news, updates, promotions, offers) in the Telegram messenger and at the e-mail address I have provided — in accordance with Article 18 of Federal Law No. 38-FZ of 13.03.2006 "On Advertising". This consent may be withdrawn at any time; after withdrawal the mailing stops immediately.
Technical and service messages — about trade executions, errors, subscription status, changes to documents — are not advertising and are sent as part of performing the agreement regardless of this tick.
10. How consent is recorded
Consent is given in electronic form. Actions performed by you in the service interface from your Telegram account or in a form on the website constitute a simple electronic signature within the meaning of Article 5 of Federal Law No. 63-FZ of 06.04.2011 "On Electronic Signatures".
The Operator records and stores: the identifier of the data subject (Telegram account, or e-mail address and IP address), the revision number of this document, and the date and time consent was given.
11. Your rights
The procedure for exercising your rights — obtaining information about processing, clarification, blocking, destruction of data, appealing the Operator's actions — is described in Section 10 of the Privacy Policy.