Revision 1.0 of 22.09.2026. Effective from the moment of publication at https://sync.trade/legal/en/aup.
This document is an integral part of the Terms of Service and defines who may use the Sync service, how, and what is prohibited.
1. Who may use the Service
1.1. The Service may be used by a natural person of full legal capacity who is at least 18 years old, and by a legal entity or sole proprietor acting through an authorised representative.
1.2. By starting to use the Service, you confirm that:
- you are at least 18 years old;
- you act in your own interest and at your own expense, or in the interest of a legal entity or sole proprietor that you represent and have disclosed to the Operator;
- the funds in your trading account were obtained lawfully;
- you are not a person prohibited from using the Service under Section 2;
- using the Service does not violate the law of the country of your citizenship or of the country where you are located.
1.3. The Operator may request confirmation of these circumstances and suspend access until it is received.
2. Personal and territorial restrictions
2.1. The Service is not offered or provided to:
- persons included in the sanctions lists of the Russian Federation, the United Nations, the European Union, the United States of America or the United Kingdom, or persons controlled by them;
- persons located in, or residents of, territories subject to comprehensive sanctions;
- persons in jurisdictions where the activity automated by the Service requires a licence the Operator does not hold, or is expressly prohibited;
- residents of, and persons located in, the United States of America — because of the specific requirements of US law for activities related to derivatives and digital assets;
- persons whom the exchange the Service connects to prohibits from being served.
2.2. The Operator may change the current list of restricted territories; changes are published in this document.
2.3. Responsibility for complying with the restrictions in Section 2 lies with the User. Use of the Service by a person who is prohibited from using it is a breach of the agreement: the Operator blocks access without a refund and is not responsible for the consequences of such use.
2.4. Using means of circumventing territorial restrictions (including to access the exchange) in order to obtain access to the Service in breach of this Policy is an independent ground for blocking.
3. Prohibited use
3.1. Unlawful purposes. The Service must not be used for:
- laundering the proceeds of crime or financing terrorism;
- transactions with funds obtained through crime, fraud, hacking or other unauthorised access;
- circumventing sanctions or currency-control measures;
- tax evasion;
- any actions that violate applicable law.
3.2. Unfair market practices. The Service must not be used for market manipulation, creating the appearance of trading activity, coordinated operations between linked accounts, or other practices prohibited by the exchange's rules or by law.
3.3. Acting for third parties. It is prohibited to:
- manage third parties' accounts through the Service where this constitutes an activity requiring a licence in the User's jurisdiction;
- raise third parties' funds with a promise of income from trading through the Service;
- use the Service in schemes bearing the signs of a financial pyramid, unlicensed trust management or collective investment.
3.4. Abuse of access. It is prohibited to:
- give third parties access to the account, resell access, or provide the Service as your own service;
- use one account to serve several persons;
- create several accounts to obtain the trial period, promo codes or other benefits repeatedly;
- apply your own promo code to your own payments or otherwise artificially inflate affiliate remuneration.
3.5. Technical abuse. It is prohibited to:
- interfere with the Service, circumvent technical restrictions and limits, or study its code by reverse engineering;
- access the Service by automated means other than the provided interfaces;
- create load capable of disrupting the Service for other Users;
- attempt to access other Users' data.
3.6. Misrepresentation. It is prohibited to:
- impersonate the Operator, its staff or official channels;
- use the Sync trademark and brand identity without written permission;
- spread promises of guaranteed income on behalf of Sync;
- knowingly provide the Operator with false information at registration, payment or payout.
3.7. Bad-faith behaviour. It is prohibited to insult support staff, send spam or knowingly unfounded requests, or threaten the Operator or other Users.
4. Anti-money-laundering
4.1. The Operator is not an exchange, exchanger, wallet, payment agent or any other person that accepts and holds Users' funds. The User's funds are in the User's own exchange account; identification (KYC) is carried out by the exchange.
4.2. The Operator may, and where required by law must:
- request from the User information confirming the lawful origin of funds and information about the User;
- suspend access until a reply is received;
- refuse to provide the Service and terminate the agreement;
- report information to the competent authorities in the manner prescribed by law.
4.3. Payouts to Partners are made only to details belonging to the Partner. Payouts to third parties are not made.
5. Consequences of a breach
5.1. In the event of a breach of this Policy, the Operator may, at its discretion and without prior notice:
- issue a warning;
- restrict individual functions of the Service;
- suspend access;
- block the account and terminate the agreement without a refund;
- cancel affiliate remuneration accrued in breach of the rules;
- refuse further service.
5.2. The measure is chosen in proportion to the breach. Blocking without warning applies to breaches of Sections 2, 3.1–3.3 and 3.6, and to actions creating an immediate risk to the Service or other Users.
5.3. Upon blocking, the Operator stops managing the User's trades. Open positions remain on the exchange; the User must manage them independently. API keys should be revoked in the exchange account.
5.4. The User shall compensate the Operator for documented losses, fines and expenses arising from the User's breach of this Policy.
5.5. A blocking decision may be contested by contacting https://t.me/sync_trading_support_bot or info@sync.trade. The review period is 15 business days.
6. Reporting abuse
If you encounter a fake Sync bot, a channel posing as official, or promises of guaranteed income made on behalf of Sync, report it to https://t.me/sync_trading_support_bot. Official addresses are listed at https://sync.trade and in the help centre https://help.sync.trade.